About reservation method

About reservation method

Frequently asked questions from customers are summarized in a Q & A format.

Please be assured that we have taken security measures to prevent information leakage and falsification on the page where you enter your personal information.
For the privacy policy of the museum, please see the “Privacy Policy” page.
A cancellation fee may be charged depending on the situation.
Please contact us for details.
It is calculated back from the date of stay and can be changed up to 5 days before.
(Accommodation charges per person may change depending on the plan used)
Also, please note that it may not be possible to change to the desired plan depending on the congestion situation.
We accept reservations by phone or from our website.
Reservations by phone are available from 7:00 am to 22:00 pm, and the website is open 24 hours a day.
For reservations by phone, please call 018-833-7171.
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